Are the ribbon ends heat treated to prevent fraying? TOP
Yes, each and every ribbon end is heat treated or fray checked to prevent fraying. After many uses, however, some ribbons will need to be re-treated. Please see HOW TO CARE FOR MY PINK HIPPO BOWS Section.
How much is shipping? TOP
Shipping is a FLAT RATE of $5 for your entire order!
How long does it take to ship my order? TOP
Most internet orders will ship out within 7 days. If you need it sooner, let us know and we can see if it is possible!
How long does it take to create a custom order? TOP
Typically a special order will take about 7 days. This time frame depends on what special materials need to be ordered, and how many orders are before you. We can give you a more definite completion date at the time of your order.
What locations do you have? TOP
IOWA:
3838 100th st., Urbandale, IA
(NW corner of 100th/Douglas)
515.276.4322
ILLINOIS:
Naperville Location:
8 W. Gartner Rd. #148
Naperville, IL 60540
(630) 416-0506
Glen Ellyn Location:
482 N. Main St.
Glen Ellyn, IL 60137
(630) 534-6199
What if I do not see what I am looking for on the website. TOP
No Problem. You can always call (888) 95-HIPPO to place a special order over the phone.
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